Author: naritchaphan02

OpenAI is rumored to be dropping GPT-5 soon here’s what we know about the next-gen model Combined with the title, this application strongly hints towards a new LLM being in development. However, this would contradict OpenAI CEO Sam Altman’s recent statement where he confirmed that the company wasn’t working on GPT-5 back in April. Furthermore,… Continue reading ChatGPT GPT-5 release: Is the upgrade coming soon?

Social media customer service: How to do it right in 2024 This means that the company can keep these people on their journeys to becoming loyal customers by helping them achieve those purposes as quickly, simply and satisfying as possible. Companies often create customer success teams to guide their most important customers through this process.… Continue reading Move From Customer Experience to Customer Excellence

11 Ways to Use Chatbots to Improve Customer Service However, Surace said there’s some risk of the model learning from prompts and sharing prompt information in some circumstances, and that’s why Microsoft has already announced this summer’s release of a government version. Guenther said the industry must enhance security, improve transparency, develop government-specific solutions, and… Continue reading Conversational AI vs Generative AI: What’s the Difference?